Safe Play Commitment
At erek00, we believe that betting on football, playing live casino, spinning slots, or selecting togel (Indonesia's traditional numbers lottery) numbers should always be an enjoyable and controlled experience. This page outlines our commitment to responsible gaming, the tools we provide to help you stay in control, and the support available if you ever need it.
Take Control
erek00 provides a comprehensive suite of responsible gaming tools at no cost. Every tool is designed to help you set boundaries, monitor your activity, and take a break when you need it.
Set daily, weekly, or monthly deposit limits in Indonesian Rupiah (IDR). Once your limit is reached, you will not be able to deposit again until the next period begins. Limits can be lowered instantly or raised after a 24-hour cooling-off period.
Define the maximum amount you are willing to lose over a day, week, or month. This limit is calculated as deposits minus withdrawals. When reached, your account will be temporarily restricted from placing further wagers until the period resets.
Control how long you spend on the erek00 platform in a single session or across a full day. You can set session durations ranging from 30 minutes to 6 hours. Once your limit is reached, you will be automatically logged out and required to take a break.
Receive automatic pop-up reminders while you play, showing how long you have been active and how much you have wagered. These reminders help you stay aware of your activity and make conscious decisions about continuing or pausing your session.
Take a short break from erek00 without closing your account. You can self-impose a time-out period of 24 hours, 7 days, or 30 days. During this period, your account will remain active but you will not be able to log in or place any wagers.
If you feel that gambling is negatively affecting your life, you can request permanent or long-term self-exclusion (minimum 6 months, maximum permanent). Once self-excluded, your account will be closed and you will not be able to create a new erek00 account during the exclusion period.
Self-Assessment
Gambling should be a form of entertainment, not a source of stress or financial hardship. If you recognize any of the following signs in yourself or someone you care about, it may be time to seek help.
You are spending more money or time on gambling than you originally intended, or more than you can afford to lose.
You are borrowing money, selling possessions, or using credit cards to fund your gambling activity.
You feel anxious, irritable, or restless when you try to cut down or stop gambling.
You are neglecting work, family, or social responsibilities to gamble, or gambling is causing conflict in your relationships.
You find yourself chasing losses — continuing to gamble in an attempt to win back money you have already lost.
You are lying to family, friends, or colleagues about the amount of time or money you spend gambling.
Gambling is the first thing you think about when you wake up, and you feel preoccupied with planning your next session.
You have tried to stop or reduce your gambling multiple times but find yourself unable to do so.
We're Here to Help
If you believe that gambling is becoming a problem, or if you simply want to talk to someone about your gaming habits, erek00's support team is available around the clock in both English and Indonesian.
Our trained support specialists can help you activate responsible gaming tools, discuss self-exclusion options, or provide guidance on external support resources.
All communications are treated with strict confidentiality. Your request for help will never negatively affect your account standing.
Professional Help
erek00 works with internationally recognized problem gambling support organizations. These independent services provide free, confidential counseling, self-assessment tools, and treatment programs.
GamCare is a leading UK-based charity providing free information, advice, and support for anyone affected by problem gambling. Their services are accessible globally, including from Indonesia.
Learn MoreGamblers Anonymous is a worldwide fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling addiction.
Learn MoreBeGambleAware funds education, prevention, and treatment services for problem gambling in the UK and internationally. Their website offers self-assessment tools and a 24/7 helpline.
Learn MoreThe NCPG is a US-based organization offering confidential crisis counseling and referrals to local treatment services. Their resources are available to international users.
Learn Moreerek00 operates under an internationally recognized offshore gaming license that requires us to implement and enforce responsible gaming policies. We take this obligation seriously — not just because it is a regulatory requirement, but because we genuinely care about the well-being of our Members across Jakarta, Surabaya, Bali, Medan, Bandung, and every city and province in Indonesia.
Our commitment extends beyond simply providing tools. We actively monitor betting patterns for signs of problem gambling and proactively reach out to Members who may be at risk. Our customer support team receives regular training on how to identify and respond to problem gambling indicators with empathy and professionalism.
All responsible gaming tools are accessible directly from your erek00 account dashboard. To activate any tool:
If you encounter any difficulties or have questions about how a particular tool works, contact our 24/7 support team at [email protected] and they will guide you through the process.
Self-exclusion is the most comprehensive responsible gaming tool available at erek00. When you request self-exclusion, you are voluntarily choosing to close your account and prevent yourself from gambling on the erek00 platform for a defined period. Self-exclusion periods available on erek00 include:
During the self-exclusion period, you will not be able to log in to your erek00 account, place wagers, or create a new account. Any attempt to circumvent self-exclusion by registering a new account using a different identity will result in immediate permanent closure of all accounts and forfeiture of any balances.
To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request — [Your Full Name]". Our team will process your request within 24 hours and send you written confirmation of your exclusion period.
erek00 enforces a strict 21+ age policy. All new accounts undergo KYC (Know Your Customer) verification, which includes submitting a government-issued identity document (KTP) and, in some cases, a selfie for liveness verification. We use advanced age verification technology to detect forged or altered documents.
Parents and guardians are encouraged to use device-level parental control software to block access to gambling sites on devices used by minors. Popular options include:
If you suspect that a minor has accessed the erek00 platform or created an account, contact us immediately at [email protected] with the subject line "Underage Access Report". We will investigate and take appropriate action, including account closure and reporting to relevant authorities if necessary.
Gambling, whether on sports such as football (BRI Liga 1, EPL, La Liga, Champions League), live casino games (baccarat, blackjack, roulette), slots, or togel (Indonesia's traditional numbers lottery) markets, carries inherent financial risk. It is important to understand and accept the following facts before you play:
erek00 encourages all Members to view gambling as a form of paid entertainment, similar to going to a cinema or dining at a restaurant. Set a budget for how much you are willing to spend, accept that this money may be lost, and never gamble with money you cannot afford to lose.
Our 24/7 support team is here to help. Whether you want to activate a responsible gaming tool, learn more about self-exclusion, or simply have a confidential conversation about your gambling habits, we are ready to assist in English or Indonesian.